Infrastructure Service Integration
Technical expertise
ISI (Infrastructure Service Integration) operates with its expertise on IT infrastructures, which include physical, logical and technical services that allow all company devices to communicate, such as phone, computer, and server. It also allows for the exchange of information between geographical offices of companies and between companies within the same corporation.
From small-medium-sized businesses to large enterprises with several offices across the main country groups (EMEA, BRIC, G8, etc), we provide them with a specific infrastructure portfolio that offers solutions that allow an efficient and effective approach to the physical and/or logical infrastructures hosted in data centers and/or private clouds tailored to customers’ needs.
Finance, insurance, manufacturing (industry, automotive) and retail (CPG, FMCG, health&safety) are our key markets with a range of services related to business continuity and evolution. In the area, the S2E team operates directly or as a consultant through the major players in the sector, whether they operate in the sector of TLC or in strategic consulting.
Services and skills are categorized into three business lines
Professional Services
They are primarily responsible for hosting strategic services for the company, both internally and publicly, which must remain available, functional, performing, and accessible 24 hours a day, 7 days a week.
Mobility
specifically deals with the management of professional mobility linked to mobile devices such as smartphones and tablets, or how to enable people to be available wherever they are, with any device, in compliance with the strictest standards of security and confidentiality some data
Service Desk
This activity follows the project after it has gone live and become operational. It therefore operates in an area of assistance and maintenance, in order to maintain the company infrastructures over time and guarantee a timely and permanent resolution of incidents that may occur, by offering a multi-level service ranging from the SPoC (Single Point of Contact ) to a specialist level of Operations professionals.
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