Infrastructure Service Integration
ISI (Infrastructure Service Integration) operates with its expertise on IT infrastructures, which include physical, logical and technical services that allow all company devices to communicate, such as phone, computer, and server. It also allows for the exchange of information between geographical offices of companies and between companies within the same corporation.
From small-medium-sized businesses to large enterprises with several offices across the main country groups (EMEA, BRIC, G8, etc), we provide them with a specific infrastructure portfolio that offers solutions that allow an efficient and effective approach to the physical and/or logical infrastructures hosted in data centers and/or private clouds tailored to customers’ needs.
Finance, insurance, manufacturing (industry, automotive) and retail (CPG, FMCG, health&safety) are our key markets with a range of services related to business continuity and evolution. In the area, the S2E team operates directly or as a consultant through the major players in the sector, whether they operate in the sector of TLC or in strategic consulting.
Services and skills are categorized into three business lines
They are primarily responsible for hosting strategic services for the company, both internally and publicly, which must remain available, functional, performing, and accessible 24 hours a day, 7 days a week.
Provision of specialist resources in Networking, Infrastructure and Database administration. Specialised figures are available for project activities in the fields of VoIP, Perimeter Security, Virtualisation, Cloud migration, Performance Optimisation, Project Management and Service Delivery.
Vertical consulting service in the Power10/AS400 area. The service includes implementation, evolution, security (HA/DR) and migration activities for those companies requiring specialist support on the IBM platform
Analysis, design, evolution studies on network infrastructures and geographical connectivity. Design of perimeter security solutions with NGFW technologies
specifically deals with the management of professional mobility linked to mobile devices such as smartphones and tablets, or how to enable people to be available wherever they are, with any device, in compliance with the strictest standards of security and confidentiality some data
Solutions that provide a complete view of all IT devices through discovery, management and protection of all corporate endpoints. UEMs protect sensitive corporate data and apps through conditional user access, automated rule enforcement, compliance guidelines and data loss protection measures. They enable the optimised deployment of apps and automated patching, as well as reducing costs through the hyper automation of recurring processes and tasks in the IT department.
- Mobility Assessment, to assess the Client’s current state of corporate mobile fleet management and identify areas for improvement;
- Mobility Advisory, to assist the Customer with specific management needs of the corporate mobile fleet;
- Device Lifecycle, for complete management of the hardware lifecycle including distribution, kitting and breakage/repair procedures with possible hot stock management;
- Mobile Operation Centre, to provide the customer with a single entry point for requests for assistance/support in the event of faults and/or malfunctions (Problem & Incident Management), an information and consultancy point for new implementations and analyses (Call How-to), for constant updates on critical issues related to upgrades of the various platforms concerned
- Change Management, for expert and continuous administration of the EMU platform and endpoints (groups and profiles, management of mobile applications, MACD operations relating to users/devices/configurations, automated registration, gateway management)
Analysis and reporting service for company telephone invoices, with management control activity allowing expenditure to be broken down by cost centres. Data traffic limitation, compression and monitoring for all endpoints.
It facilitates visibility into the full spectrum of mobile risk, enforces policies to measurably reduce that risk, and integrates into existing MDM/UEM security and management solutions. With Mobile Security you provide the level of security required to detect and protect endpoints from incoming threats such as App Malware, Network Attacks, Device Compromise and Phishing & Content Protection, while also protecting browsing by blocking sites via categories.
Data protection controls can be implemented to ensure alignment with compliance and privacy standards, so that governance, risk and mobile endpoint compliance policies can be applied across the organisation.
Where required, Mobile EDR tools can be provided to security teams to detect, investigate, contain and remediate threats on mobile devices.
This activity follows the project after it has gone live and become operational. It therefore operates in an area of assistance and maintenance, in order to maintain the company infrastructures over time and guarantee a timely and permanent resolution of incidents that may occur, by offering a multi-level service ranging from the SPoC (Single Point of Contact ) to a specialist level of Operations professionals.
Planning, design and implementation of virtualisation technology, followed by management and ongoing monitoring of virtual resources. The service aims to optimise the efficiency, security and scalability of the data centre over time, keeping virtual resources in step with the evolving needs of applications and workloads.
SDaaS is an outsourced managed IT support delivery model, the offering is multi-layered and includes help desk and SPOC service for taking care of alerts, as well as specialist levels capable of identifying the root of the problem. Support is also extended 24x7x365 for continuous monitoring of business critical services. This approach allows companies to outsource IT support to improve efficiency and focus on their core business.
AMaaS is a service that enables companies to centralise and automate the inventory and management of their company assets, including hardware and software, through a cloud solution or external service providers. This approach offers greater visibility, control and optimisation of corporate assets, while reducing operational costs.
Always-on Monitoring is a system that constantly and proactively monitors the performance, security or availability of a system or a detection of anomalies or problems and immediate action to ensure optimal operation. optimal operation. Infrastructural efficiency is ensured by the Always-on alert and management continuity service.